1. About MetCloud
MetCloud provides access to digital services, which may include IP and proxy services, virtual numbers, and related tools. The services available may change over time and may be provided in part by third-party providers.
2. Eligibility and Account Information
You must be legally permitted to use the services in your location. You are responsible for keeping your Telegram account secure and for the activity carried out through your account. Provide accurate information when needed to fulfil an order or verify a payment.
3. Acceptable Use
You agree not to use MetCloud for unlawful activity, fraud, harassment, spam, unauthorized access, identity abuse, or to violate another person’s rights. You must also comply with the laws that apply to you and the terms of any third-party service you use.
4. Orders, Availability, and Delivery
Service availability, supported countries, technical specifications, and fulfilment times may vary. Review the details shown in the bot before placing an order. An order is not confirmed until the bot or an authorized support representative confirms it.
5. Prices and Payments
Prices and accepted payment methods are shown in the relevant service flow. Follow only the official payment instructions provided by MetCloud. You are responsible for submitting accurate payment details and retaining transaction receipts. Do not send payment to an address or account that has not been confirmed through an official channel.
6. Refunds and Service Issues
Refund eligibility depends on the service purchased, its delivery status, and applicable law. If an order fails or a payment is not reflected, contact support with the order details and payment reference. Do not share passwords, one-time codes, or unrelated sensitive information. Nothing in these terms limits consumer rights that cannot legally be excluded.
7. Third-Party Services
Some products or features may depend on external providers. Those providers may apply separate terms, availability rules, and privacy practices. MetCloud cannot guarantee the uninterrupted availability or performance of third-party systems.
8. Service Changes and Suspension
We may update, suspend, or discontinue a feature where reasonably necessary for security, maintenance, provider changes, suspected abuse, or legal compliance. Where practical, we will provide notice through an official channel.
9. Disclaimer and Liability
Services are provided subject to availability. To the extent permitted by law, MetCloud does not guarantee uninterrupted or error-free operation and is not responsible for losses caused by factors outside its reasonable control, including third-party outages, network failures, or misuse of a service. These terms do not exclude liability where exclusion is prohibited by law.
10. Privacy
Our handling of personal information is described in the Privacy Policy. By using MetCloud, you acknowledge that policy.
11. Changes to These Terms
We may update these terms from time to time. The updated version will be published on this page with a revised date. Continued use after an update means you accept the revised terms, to the extent permitted by law.
12. Contact
For questions or service support, contact @mdbiplob32 or use the official MetCloud Telegram bot.